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  1. Confluence Cloud
  2. CONFCLOUD-55962

Confluence-Only Users Unable to Use JIRA Application Switcher

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      Summary

      Due to the following Bug (CONFCLOUD-55961), Confluence-Only Users are not re-directly directly to Confluence and instead land on the JIRA System Dashboard.

      Once on this page, these Confluence-Only Users are unable to use the Application Navigator to manually switch to Confluence

      Environment

      • Cloud
      • Chrome Version 59.0.3071.115 (Official Build) (64-bit)
      • Firefox 54.0 (64-bit) / 54.0.1 (64-bit)
      • Safari Version 10.1.1 (12603.2.4)

      Steps to Reproduce

      1. As a Confluence-Only user, log into an Atlassian Cloud Instance which has JIRA and Confluence
      2. Use the Application Switcher to move from JIRA to Confluence

      Expected Results

      Application Switcher/Navigator drops down and presents an option for Confluence

      Actual Results

      HTTP 500 Error within Browser Console:

      GET https://INSTANCE.atlassian.net/rest/menu/latest/appswitcher?_=1499717772034 500 () batch.js?acjsFiveVersionEnabled=true&agile_global_admin_condition=true&devsummary=true&jag=true&loc…:6667 
XMLHttpRequest.send @   batch.js?acjsFiveVersionEnabled=true&agile_global_admin_condition=true&devsummary=true&jag=true&loc…:6667
send    @   batch.js?locale=en-US:213
ajax    @   batch.js?locale=en-US:207
t   @   batch.js?acjsFiveVersionEnabled=true&agile_global_admin_condition=true&devsummary=true&jag=true&loc…:6790
dispatch    @   batch.js?locale=en-US:120
h   @   batch.js?locale=en-US:112

batch.js?acjsFiveVersionEnabled=true&agile_global_admin_condition=true&devsummary=true&jag=true&loc…:6790 Uncaught TypeError: e.map is not a function
    at s (batch.js?acjsFiveVersionEnabled=true&agile_global_admin_condition=true&devsummary=true&jag=true&loc…:6790)
    at Object.<anonymous> (batch.js?acjsFiveVersionEnabled=true&agile_global_admin_condition=true&devsummary=true&jag=true&loc…:6790)
    at j (batch.js?locale=en-US:76)
    at Object.fireWith [as resolveWith] (batch.js?locale=en-US:77)
    at Object.<anonymous> (batch.js?locale=en-US:80)
    at j (batch.js?locale=en-US:76)
    at Object.fireWith (batch.js?locale=en-US:77)
    at Object.fire [as resolve] (batch.js?locale=en-US:77)
    at b.<anonymous> (batch.js?acjsFiveVersionEnabled=true&agile_global_admin_condition=true&devsummary=true&jag=true&loc…:6790)
    at j (batch.js?locale=en-US:76)

      Notes

      This does not appear to affect users who are licensed for both JIRA and Confluence

      Workaround

      Manually navigate to Confluence by modifying the URL: https://<INSTANCE>.atlassian.net/wiki/

              rtalusan Ryan Talusan
              scranford Shawn C
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              8 Vote for this issue
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              18 Start watching this issue

                Created:
                Updated:
                Resolved: