Summary

User who are given access to Confluence only (while there are JIRA in the instance), will be redirected to JIRA Dashboard/Customer Portal (if the instance has JIRA Service Desk) when they try to access the instance's URL

Environment

JIRA v1000.1010.1

Steps to Reproduce

1. Create a user and give Confluence access only (in default environment, include the user in "confluence-users" group only)
2. login as the user
3. Try to access the instance's URL (<instance-name>.atlassian.net)

Expected Results

User redirected to Confluence (<instance-name>.atlassian.net/wiki/discover/all-updates)

Actual Results

User redirected to JIRA (<instance-name>.atlassian.net/secure/Dashboard.jspa) as a logged out user (can see log in button on top right) OR to JIRA Service Desk customer's portal

Notes

This happened simultaneously with the appearance of this bug:

• Unable to choose default homepage anymore in Atlassian Cloud

Workaround

• Click on the "Application Navigator" and select Confluence. User will be redirected to Confluence as a logged in user immediately. (If redirected to JIRA Dashboard)
• Navigate to <instance-name>.atlassian.net/wiki (If redirected to Customer Portal)