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  1. Confluence Cloud
  2. CONFCLOUD-54736

Square characters is shown when previewing Word attachment showing for non-latin Unicode characters confluence (Korean, Japanese, Arabic, etc..)

    XMLWordPrintable

Details

    Description

      Summary

      Square characters is shown when previewing Word attachment showing for non-latin Unicode characters confluence (Korean, Japanese, Arabic, etc..)

      Steps to replicate

      1. Create Word document or use this test doc which contains Korean text: eg. Test.docx.
      2. Edit Page.
      3. Attach Word document to the page.
      4. Click publish.
      5. Preview the Word document on page.

      Expected result

      Previewing the doc shows correctly

      Actual result

      Previewing the doc shows box characters

      Workaround

      no workaround

      Attachments

        1. Box Characters.png
          Box Characters.png
          4 kB
        2. macro_name.png
          macro_name.png
          90 kB
        3. Test.docx
          12 kB

        Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-39441 File Preview Macro Showing Garbled Characters for Office Documents Containing Certain Special Characters

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-53581 On Confluence Cloud, Japanese characters on MS Office Word docs are displayed as square characters

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-54773 Broken characters shown for Macro in editor mode for non-latin Unicode characters (Korean, Japanese, Arabic, etc..) global default language

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              ashohaimi Syauqi (Inactive)
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              1 Vote for this issue
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              Dates

                Created:
                Updated:
                Resolved: