Details
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Bug
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Resolution: Duplicate
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Medium
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4
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Severity 3 - Minor
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Description
Summary
When updating the profile information, the details are not saved.
Environment
- Confluence Cloud 1000.304.0
- SSO is enabled
Steps to reproduce
- Go to Profile
- Edit Profile
- Save
Expected Result
The fields should be updated.
Actual Result
The page refreshed after "Save" button is clicked, then all data on the fields go blank. When view the profile again, the fields are not updated.
Note
- This only happens for Confluence Cloud with SSO enabled.
Workaround
Disable the Single Sign-on option within User Management
Attachments
Issue Links
- duplicates
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CONFCLOUD-53268 Avatar and profile information not changing in Confluence with Atlassian Account
- Closed
- is duplicated by
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ID-6214 Confluence Users Cannot Set Profile Information After Enabling Atlassian Account Single Sign-on
- Closed
- is related to
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CONFCLOUD-53268 Avatar and profile information not changing in Confluence with Atlassian Account
- Closed
- is cloned from
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MEGA-3541 Loading...