Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-38866

Include Parent Space Information on Shared or Mention Email Messages

    XMLWordPrintable

Details

    • 1
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Problem Definition

      Looking for a way to show the Parent Space of a Page when a user is Mentioned on the Page or when it is Shared with them.

      In the current Email Notification:
      The Subject indicates that User Mentioned or Shared a Page with You
      The Body contains the Page's title (which is clickable)
      There is no indication of where this Page exists within Confluence

      An email received from a Comment or a Page Edit shows a Breadcrumb in the Email Subject:

       [Confluence] Parent Space > Page

      Suggested Solution

      Would like to see a Breadcrumb of where this Page exists within a Space
      Also allow an Admin the ability to customize the Email Notifications sent to their Users through the Web Console
      There is an unsupported option to Edit the Confluence Mail Templates however it requires File System Access (unavailable to Cloud Customers).

      Workaround

      Server Only - Customizing the Email Templates

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              scranford Shawn C
              Votes:
              5 Vote for this issue
              Watchers:
              1 Start watching this issue

              Dates

                Created:
                Updated: