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  1. Confluence Data Center
  2. CONFSERVER-38866

Include Parent Space Information on Shared or Mention Email Messages

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    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      Problem Definition

      Looking for a way to show the Parent Space of a Page when a user is Mentioned on the Page or when it is Shared with them.

      In the current Email Notification:
      The Subject indicates that User Mentioned or Shared a Page with You
      The Body contains the Page's title (which is clickable)
      There is no indication of where this Page exists within Confluence

      An email received from a Comment or a Page Edit shows a Breadcrumb in the Email Subject:

       [Confluence] Parent Space > Page

      Suggested Solution

      Would like to see a Breadcrumb of where this Page exists within a Space
      Also allow an Admin the ability to customize the Email Notifications sent to their Users through the Web Console
      There is an unsupported option to Edit the Confluence Mail Templates however it requires File System Access (unavailable to Cloud Customers).

      Workaround

      Server Only - Customizing the Email Templates

              Unassigned Unassigned
              scranford Shawn C
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                Created:
                Updated:
                Resolved: