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  1. Confluence Cloud
  2. CONFCLOUD-35251

Unlicensed group of users with access to restricted areas, such as "Customers" in Service Desk

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      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      We are thinking about buying Service Desk and Confluence. We are much closer to make a decision after You provided new type of license (agents and customers) in Service Desk 2.0.
      Very important for companies like ours (more than 1k small customers) is to have possibility to grant access (read-only) to knowledge base in confluence for authenticated customers who use service desk but we can't afford to buy Confluence license for all of them. Unfortunately in the most of cases we cannot use anonymous access due to company policy.

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          is related to

          Suggestion - CONFSERVER-35251 Unlicensed group of users with access to restricted areas, such as "Customers" in Service Desk

          • Closed

          Suggestion - CONFCLOUD-35223 Ability to provide password protected access to a single page or space

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-916 Allow Service Desk customers access to private Service Desk KB's

          • Closed
          mentioned in

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              Unassigned Unassigned
              7ee8cae5c301 Andrzej Warycha
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