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  1. Confluence Cloud
  2. CONFCLOUD-26737

Trigger Directory Syncs using the REST API

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      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      It is common to have an LDAP directory that does not support incremental syncs and is moderately sized. These directories don't have the option to lower the sync interval to pick up group membership changes for known users, so admins currently have to trigger syncs from the UI if the sync interval is not an acceptable time to wait for the change to reach Confluence. If the REST API had a means of triggering a sync remotely, it would give admins an easy (and scriptable) way to pick up changes to a directory.

            [CONFCLOUD-26737] Trigger Directory Syncs using the REST API

            Thomas Bores added a comment -

            Is there any roadmap for that feature? It should't be that complicated as some paid add-on allows it: https://marketplace.atlassian.com/plugins/nl.avisi.atlassian.user-directory-api/server/overview

            Thomas Bores added a comment - Is there any roadmap for that feature? It should't be that complicated as some paid add-on allows it: https://marketplace.atlassian.com/plugins/nl.avisi.atlassian.user-directory-api/server/overview

            Martin Cleaver added a comment -

            It would be useful for a couple of our clients, especially during on boarding where otherwise they have to wait for a directory sync.

            Martin Cleaver added a comment - It would be useful for a couple of our clients, especially during on boarding where otherwise they have to wait for a directory sync.

            Adam Laskowski (Inactive) added a comment -

            I can't say that a lot of customers have asked for it via support, but there have been several times where I have wished I could recommend it as an option to admins that aren't able to or don't want to decrease the interval, but want a way to easily have Confluence pull changes to group memberships (most of the time it's when they remove an employee from a permissible group and want the change effective immediately).

            I don't think it will make a noticeable impact on the number support requests, however.

            Adam Laskowski (Inactive) added a comment - I can't say that a lot of customers have asked for it via support, but there have been several times where I have wished I could recommend it as an option to admins that aren't able to or don't want to decrease the interval, but want a way to easily have Confluence pull changes to group memberships (most of the time it's when they remove an employee from a permissible group and want the change effective immediately). I don't think it will make a noticeable impact on the number support requests, however.

            BillA added a comment -

            Adam, are a lot of customers asking for this? Would it reduce support burden?

            BillA added a comment - Adam, are a lot of customers asking for this? Would it reduce support burden?

              Unassigned Unassigned
              alaskowski Adam Laskowski (Inactive)
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                Created:
                Updated: