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  1. Confluence Data Center
  2. CONFSERVER-37408

Backup Manager page is giving misleading information to customers

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Details

    • Bug
    • Resolution: Duplicate
    • Medium
    • None
    • None
    • None
    • None

    Description

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      When our customer go to backup manager they are finding the following recommendation:

      That is not correct at all and causes great friction during the migration, if a customer tries to import a Confluence cloud backup into any confluence between version 5.3 and 5.7.0 it will fail due the missing attachments reference in the content table.

      Customer should first download the Confluence OD version and then once we release the next major version upgrade Confluence to that version as described in below Page:

      https://confluence.atlassian.com/display/DOC/Migrating+from+Confluence+Cloud+to+Confluence+Server

      Attachments

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-53683 Wrong description about migration from Cloud to Server on Web UI of Backup Manager on Confluence Cloud

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-37408 Backup Manager page is giving misleading information to customers

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-53683 Wrong description about migration from Cloud to Server on Web UI of Backup Manager on Confluence Cloud

          • Low - Low priority issues
          • Closed

          Suggestion - CONFSERVER-35342 Clarify Text Regarding Download Version on Backup Manager

          • Closed
          links to

          Web Link New copy for Backup Manager

          Activity

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              Unassigned Unassigned
              dluvison Deividi Luvison (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: