Details
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Bug
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Resolution: Duplicate
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Medium
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None
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None
Description
NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.
When our customer go to backup manager they are finding the following recommendation:
That is not correct at all and causes great friction during the migration, if a customer tries to import a Confluence cloud backup into any confluence between version 5.3 and 5.7.0 it will fail due the missing attachments reference in the content table.
Customer should first download the Confluence OD version and then once we release the next major version upgrade Confluence to that version as described in below Page:
https://confluence.atlassian.com/display/DOC/Migrating+from+Confluence+Cloud+to+Confluence+Server
Attachments
Issue Links
- is related to
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CONFSERVER-37408 Backup Manager page is giving misleading information to customers
- Closed
- relates to
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CONFCLOUD-35342 Clarify Text Regarding Download Version on Backup Manager
- Closed