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  1. Commerce
  2. COMMERCE-46

Adding a billing contact with upper case letters in email id may throw an error

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • CCP - Billing
    • None
    • Severity 3 - Minor

      Issue Summary

      Adding a billing contact with upper case letters in the email id may throw an error

      Steps to Reproduce

      1. Login to https://admin.atlassian.com/billing as Billing contact/admin
      2. Try to add a new user in the format John.George@test.com( here J and G are in upper case letters).
      3. You will get an error that "We couldnt add your business contact".

      Expected Results

      The Billing contact/admin field should accept email id with upper case letters. Else it should prompt to remove the upper case.

      Actual Results

      Adding a billing contact with uppercase letters in the email ID will currently throw an error. This has been observed in some instances.

      Workaround

      **
      The email id can be added without upper case letters and it will go through.

              Unassigned Unassigned
              smathew3@atlassian.com Sajan M
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated: