Uploaded image for project: 'Atlassian Cloud'
  1. Atlassian Cloud
  2. CLOUD-8381

Cloud User Management allow usernames to be created with blank spaces on it

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Timed out
    • Icon: Medium Medium
    • None
    • None

      The User Management on the Atlassian Cloud platform allow the usage of invalid characters when setting an username.
      This seems to be specially affecting Confluence ability to send emails to this users:

       SoyTofuException: When evaluating "sourceLink(baseUrl() + '/display/~' + $user.name)": While computing function "sourceLink(baseUrl() + '/display/~' + $user.name)": Illegal character in path at index 49: https://xoomcorp.atlassian.net/wiki/display/~andre borzzatto?src=mail&src.mail.timestamp=1446663123716&src.mail.notification=com.atlassian.confluence.plugins.confluence-content-notifications-plugin%3Apage-edited-notification&src.mail.recipient=ff8080813fbba9cd013fbbaab3900071
2015-11-04 10:52:03.819621500 2015-11-04 10:52:03,819 ERROR [NotificationSender:thread-3] [plugin.notifications.dispatcher.NotificationErrorRegistryImpl] addError Error sending notification to server '<Unknown>'(-1) for INDIVIDUAL task (resent 3 times): Error generating message for server 'System Mail' on medium 'mail' for user 'ff80808143651aed014368a310830004'.

      Steps to reproduce

      1. Create a user with any credentials on it;
      2. Edit this user and set a username with a blank space on it, for example;

      Expected results
      Scenario 1:

      1. It should be impossible to create users with invalid characters on it;
      2. An error message should be displayed to the customer in this case.

      Scenario 2:

      1. The Confluence mailing system should be able to handle this characters.

      Actual results
      No messages are sent to this user about notifications.

            [CLOUD-8381] Cloud User Management allow usernames to be created with blank spaces on it

            jhaloot made changes -
            Workflow Original: JAC Bug Workflow v3 [ 3724351 ] New: JAC Bug Workflow v4 [ 4540958 ]
            Anusha Rutnam (Inactive) made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]

            Anusha Rutnam (Inactive) added a comment -

            If you require assistance we recommend creating a Support Ticket, here: https://support.atlassian.com/contact/
            Thank you!

            Anusha Rutnam (Inactive) added a comment - If you require assistance we recommend creating a Support Ticket, here: https://support.atlassian.com/contact/ Thank you!
            Bugfix Automation Bot made changes -
            Support reference count New: 6
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: OnDemand v1 - Restricted [ 1431553 ] New: JAC Bug Workflow v3 [ 3724351 ]
            Status Original: Open - untriaged [ 10059 ] New: Needs Triage [ 10030 ]
            K. Yamamoto made changes -
            Link New: This issue is related to CONFCLOUD-43494 [ CONFCLOUD-43494 ]
            K. Yamamoto made changes -
            Link New: This issue is related to CONFCLOUD-55827 [ CONFCLOUD-55827 ]
            Owen made changes -
            Workflow Original: OnDemand v1 [ 983052 ] New: OnDemand v1 - Restricted [ 1431553 ]
            Jason Worley (Inactive) made changes -
            Assignee Original: Rachel Fuerst [ rfuerst ]
            Rachel Fuerst (Inactive) made changes -
            Assignee New: Rachel Fuerst [ rfuerst ]

              Unassigned Unassigned
              aborzzatto Andre Borzzatto
              Affected customers:
              2 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: