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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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1
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Severity 3 - Minor
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Jira Service Management
Issue Summary
When creating request with attachments, uploaded attachments disappear if clicking enter in some fields.
Currently, I tested it happens for below fields:
- Summary
- Select field
- Custom text filed(single)
Steps to Reproduce
- Add attachment field for a request type. (or add form field includeing attachment field)
- Login portal and open creating a request for above type.
- Upload an attachment
- Move mouse the to summary or text field
- Click Enter from keyboard
Expected Results
Uploaded attachment will keep
Actual Results
Uploaded attachment disappeared
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- relates to
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JSDSERVER-12858 Uploaded attachments in creating request disappear when clicking enter in some fields
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- Gathering Impact
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