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Bug
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Resolution: Unresolved
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Low
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None
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2
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Minor
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Issue Summary
Can't change name, description etc of a request type from a Team-Managed project that was migrated via C2C.
Steps to Reproduce
- Create a fresh JSM TMP project on an existing instance.
- Cloud to Cloud migrate it to another instance.
- On the migrated project, try to change the (name, description etc) and hit “save changes”
- Refresh the page.
Expected Results
After the refresh we should see the new values we entered.
Actual Results
The saves are not persisted properly and we see in UI the previous value.
Workaround
The reason why this "fails" is due to entries migrated to the Language support tables.
To fix that, simply add a new language support such as "Chinese"(or any other) and this will force Jira to update your default language.
The new language doesn't need to be available for customers.
- relates to
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CLOUD-12122 Cannot update fields for C2C migrated TMP email request types
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- Gathering Impact
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