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  1. Atlassian Cloud
  2. CLOUD-11410

Offer HIPAA - BAAs signing without Enterprise plan purchase

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    • Resolution: Fixed
    • Compliance
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      Atlassian Update – Feb 07 2022

      In Q1 Calendar year 2022 Atlassian will begin offering HIPAA compliance, including signing BAAs for the Enterprise plans of Jira Software and Confluence .  This ticket is intended to track interest in HIPAA compliance (and signed BAAs from Atlassian) for customers for whom the Enterprise plan is not a viable option. More information on Atlassian plans can be found here: https://www.atlassian.com/licensing/cloud

      Please also see CLOUD-11064, which tracks the availability of our Enterprise plan for user tiers below 801-1000 users.

      Filiberto Selvas 

      Principal Product Manager, Regulated Industries

            [CLOUD-11410] Offer HIPAA - BAAs signing without Enterprise plan purchase

            a0dff080f076 : for Standard and Premiun, following the process outlined in https://support.atlassian.com/organization-administration/docs/sign-a-business-associate-agreement-baa/ will result in a signed copy emailed to you once everything is done. 

            Filiberto Selvas added a comment - a0dff080f076 : for Standard and Premiun, following the process outlined in https://support.atlassian.com/organization-administration/docs/sign-a-business-associate-agreement-baa/ will result in a signed copy emailed to you once everything is done. 

            How do we get a countersigned copy of the BAA once it is signed and active on our platform?

            Jonathan Cohen added a comment - How do we get a countersigned copy of the BAA once it is signed and active on our platform?

            373ffc7cb4d4 - eligible product listed at the bottom of: https://www.atlassian.com/trust/compliance/resources/hipaa 

            Filiberto Selvas added a comment - 373ffc7cb4d4 - eligible product listed at the bottom of: https://www.atlassian.com/trust/compliance/resources/hipaa  

            In reviewing the BIAA documentation, there is a comment stating that we will need to follow the implementation guide and ensuring that we are only inputting PHI into "HIPAA Qualified Cloud Products." Will you please provide an update on what you would consider those products to be?

            briggity-wells added a comment - In reviewing the BIAA documentation, there is a comment stating that we will need to follow the implementation guide and ensuring that we are only inputting PHI into "HIPAA Qualified Cloud Products." Will you please provide an update on what you would consider those products to be?

            Thank you for circling back wiht the update 9463210ce761

            Filiberto Selvas added a comment - Thank you for circling back wiht the update 9463210ce761 ! 

            Shia Reiss added a comment -

            fselvas@atlassian.com I was obviously following the instructions in that article as stated. But, I'm glad to inform you all that it appeared yesterday in my account and was able to successfully sign the BAA. 

            Shia Reiss added a comment - fselvas@atlassian.com I was obviously following the instructions in that article as stated. But, I'm glad to inform you all that it appeared yesterday in my account and was able to successfully sign the BAA. 

            I logged a ticket because I am also not seeing the Compliance option in my settings. My ticket came back with the response that this is being rolled out and some orgs may not see the Compliance option until the end of next week.

            Angela Stephens added a comment - I logged a ticket because I am also not seeing the Compliance option in my settings. My ticket came back with the response that this is being rolled out and some orgs may not see the Compliance option until the end of next week.

            Hi Filiberto,

             

            I also cannot see the compliance tab as Shia reports

            Levi Boehrig added a comment - Hi Filiberto,   I also cannot see the compliance tab as Shia reports

            We are now offering HIPAA to all paid plans for the supported products. Please go here for more information: https://support.atlassian.com/organization-administration/docs/understand-hipaa-compliance-for-atlassian-products/ 

            Filiberto Selvas added a comment - We are now offering HIPAA to all paid plans for the supported products. Please go here for more information: https://support.atlassian.com/organization-administration/docs/understand-hipaa-compliance-for-atlassian-products/  

            Filiberto Selvas added a comment - - edited

            9463210ce761 - are you logged in with a user that has Org Admin rights?   only a user with Org Admin rights will be able to access the BAA signing and HIPAA tagging functionality. 

            If the problem persist please open a ticket through our support channels 

            Filiberto Selvas added a comment - - edited 9463210ce761 - are you logged in with a user that has Org Admin rights?   only a user with Org Admin rights will be able to access the BAA signing and HIPAA tagging functionality.  If the problem persist please open a ticket through our support channels 

              fselvas@atlassian.com Filiberto Selvas
              dmeyer Dave Meyer
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