Details
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Suggestion
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Resolution: Unresolved
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527
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Description
Problem Definition
Jira Cloud to Cloud Migration tool only supports migrating Jira Software or Jira Core projects, not Jira Service Management projects (formerly Jira Service Desk)
Suggested Solution
The Migration tool on the Cloud should support the migration of Jira Service Management projects as well
Workaround
1. Please use site export and site import feature in order to import Jira Service Desk projects to a cloud site.
2. Enroll to EAP for moving JSM projects from one cloud site to another
Attachments
Issue Links
- relates to
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CLOUD-11578 Migrating Jira Cloud to Cloud with content attributed to Jira Service Management User fails
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- Closed
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- is blocked by
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MOVE-1745018 Loading...
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