• Type: Sub-task
• Resolution: Unresolved
• Fix Version/s: None
• Affects Version/s: None
• Component/s: Admin - Sandbox - Create
• Labels:

  None

1. 

   image-2021-08-04-13-23-21-730.png

   30 kB

   04/Aug/2021 4:23 PM

[CLOUD-11243] Ability to enable Global Mail Settings - Email puller on Sandbox

Douglas Ferreira made changes - 16/Sep/2024 4:17 PM

Description

Original: Currently, as mentioned here: [Manage product sandboxes|https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/], when creating a Sandbox environment and performing Copy Data to production, by default, the Global Mail Settings - Email puller on Sandbox is set to disabled. The only when to enable this is contacting support, as it is disabled by a system flag. It would be nice for Org Admins to have the ability to enable or disable it on Sandbox side.   !image-2021-08-04-13-23-21-730.png!

New: Currently, as mentioned here: [Manage product sandboxes|https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/], when creating a Sandbox environment and performing Copy Data to production, by default, the Global Mail Settings - Email puller on Sandbox is set to disabled. The only way to enable this is contacting support, as it is disabled by a system flag. It would be nice for Org Admins to have the ability to enable or disable it on Sandbox side.   !image-2021-08-04-13-23-21-730.png!

santiago made changes - 04/May/2023 7:09 AM

Assignee

Original: Matt Tse [ mtse@atlassian.com ]

New: jaikibpitt [ jpitt@atlassian.com ]

Greice Faustino (Inactive) made changes - 27/Aug/2021 12:16 PM

Parent		New: CLOUD-10910 [ 1411141 ]
Workflow	Original: JAC Suggestion Workflow 3 [ 4187441 ]	New: JAC Sub-task Workflow [ 4201398 ]
Issue Type	Original: Suggestion [ 10000 ]	New: Sub-task [ 6 ]
Status	Original: Gathering Interest [ 11772 ]	New: Open [ 1 ]

Greice Faustino (Inactive) made changes - 27/Aug/2021 12:15 PM

Component/s		New: Sandbox [ 62090 ]
Component/s	Original: System - Mail Server - Incoming [ 63894 ]
Key	Original: JRACLOUD-77154	New: CLOUD-11243
Project	Original: Jira Cloud [ 18514 ]	New: Atlassian Cloud [ 14613 ]

Greice Faustino (Inactive) made changes - 26/Aug/2021 12:56 PM

Assignee

New: Matt Tse [ mtse@atlassian.com ]

Greice Faustino (Inactive) made changes - 04/Aug/2021 4:27 PM

Description

Original: Currently, as mentioned here: [Manage product sandboxes|https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/], when creating a Sandbox environment and performing Copy Data to production, by default, the Global Mail Settings - Email puller on Sandbox is set to disabled.  The only when to enable this is contacting support. It would be nice for Org Admins to have the ability to enable or disable it on Sandbox side.   !image-2021-08-04-13-23-21-730.png!

New: Currently, as mentioned here: [Manage product sandboxes|https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/], when creating a Sandbox environment and performing Copy Data to production, by default, the Global Mail Settings - Email puller on Sandbox is set to disabled. The only when to enable this is contacting support, as it is disabled by a system flag. It would be nice for Org Admins to have the ability to enable or disable it on Sandbox side.   !image-2021-08-04-13-23-21-730.png!

Greice Faustino (Inactive) made changes - 04/Aug/2021 4:23 PM

Description

Original: Currently, as mentioned here: [Manage product sandboxes|https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/], when creating a Sandbox environment and performing Copy Data to production, by default, the Global Mail Settings - Email puller on Sandbox is set to disabled.  The only when to enable this is contacting support. It would be nice for Org Admins to have the ability to enable or disable it on Sandbox side.   !emailhandler2021-07-29_16-01-16.png!

New: Currently, as mentioned here: [Manage product sandboxes|https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/], when creating a Sandbox environment and performing Copy Data to production, by default, the Global Mail Settings - Email puller on Sandbox is set to disabled.  The only when to enable this is contacting support. It would be nice for Org Admins to have the ability to enable or disable it on Sandbox side.   !image-2021-08-04-13-23-21-730.png!

Greice Faustino (Inactive) made changes - 04/Aug/2021 4:23 PM

Attachment

New: image-2021-08-04-13-23-21-730.png [ 408845 ]

Greice Faustino (Inactive) made changes - 04/Aug/2021 4:22 PM

Description

Original: Currently, as mentioned here: [Manage product sandboxes|https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/], when creating a Sandbox environment and performing Copy Data to production, by default, the Global Mail Settings - Email puller on Sandbox is set to disabled.  The only when to enable this is contacting support. It would be nice for Org Admins to have the ability to enable or disable it on Sandbox side.

New: Currently, as mentioned here: [Manage product sandboxes|https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/], when creating a Sandbox environment and performing Copy Data to production, by default, the Global Mail Settings - Email puller on Sandbox is set to disabled.  The only when to enable this is contacting support. It would be nice for Org Admins to have the ability to enable or disable it on Sandbox side.   !emailhandler2021-07-29_16-01-16.png!

Greice Faustino (Inactive) created issue - 04/Aug/2021 4:15 PM