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Suggestion
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Resolution: Duplicate
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None
Problem Definition
With the rollout of cloud admins having more control over user access settings, there is no way to invite users to your organization userbase via API without granting product access.
Previously, this was possible by setting the "new users have access to this product" toggle to off and using the Jira v3 Create User API.
Suggested Solution
Add an API endpoint for inviting users to the organization userbase.
Workaround
- Use the product-specific invite API (e.g. Jira v3 Create User API) and then remove the groups from the user by also using the product-specific API (e.g. Jira v3 Remove User from Group API)
- With an Atlassian Access subscription, customers can sync users from an identity provider (Azure AD, Okta, Google Workspace, etc.) and they will not be granted any product access by default. (For inviting JSM customers in particular, follow this guide, section: "Create Customer Accounts via Atlassian Access User Provisioning").
- duplicates
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AX-757 New admin : Users added via API are automatically granted with Product access
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- Closed
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- is related to
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- Closed
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- Gathering Interest
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Page Failed to load
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[AX-274] API to Invite users to your organization userbase without granting product access
| Resolution | New: Duplicate [ 3 ] | |
| Status | Original: Gathering Interest [ 11772 ] | New: Closed [ 6 ] |
| Support reference count | Original: 6 | New: 7 |
| Description |
Original:
h3. Problem Definition
With the rollout of [cloud admins having more control over user access settings|https://community.atlassian.com/t5/Atlassian-Access-articles/Cloud-admins-now-have-more-control-over-their-User-Access/ba-p/1837030], their is no way to invite users to your organization userbase via API without granting product access. Previously, this was possible by setting the "new users have access to this product" toggle to off and using the [Jira v3 Create User API|https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-post]. h3. Suggested Solution Add an API endpoint for inviting users to the organization userbase. h3. Workaround * Use the product-specific invite API (e.g. Jira v3 Create User API) and then remove the groups from the user by also using the product-specific API (e.g. Jira v3 Remove User from Group API) * With an Atlassian Access subscription, customers can sync users from an identity provider (Azure AD, Okta, Google Workspace, etc.) and they will not be granted any product access by default. (For inviting JSM customers in particular, follow this guide, section: "Create Customer Accounts via Atlassian Access User Provisioning"). |
New:
h3. Problem Definition
With the rollout of [cloud admins having more control over user access settings|https://community.atlassian.com/t5/Atlassian-Access-articles/Cloud-admins-now-have-more-control-over-their-User-Access/ba-p/1837030], there is no way to invite users to your organization userbase via API without granting product access. Previously, this was possible by setting the "new users have access to this product" toggle to off and using the [Jira v3 Create User API|https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-post]. h3. Suggested Solution Add an API endpoint for inviting users to the organization userbase. h3. Workaround * Use the product-specific invite API (e.g. Jira v3 Create User API) and then remove the groups from the user by also using the product-specific API (e.g. Jira v3 Remove User from Group API) * With an Atlassian Access subscription, customers can sync users from an identity provider (Azure AD, Okta, Google Workspace, etc.) and they will not be granted any product access by default. (For inviting JSM customers in particular, follow this guide, section: "Create Customer Accounts via Atlassian Access User Provisioning"). |
| Support reference count | Original: 5 | New: 6 |
This issue is a duplicate of ID-8022. Please contact Atlassian support if your team needs the ability to call the Jira Create User API but not grant product access to invited users.