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  1. Admin Experience
  2. AX-255

Clarify how to set a valid last name in the provisioning process

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      Problem Definition

      Atlassian Access requires the org admins to set their last name when trying to start the trial. The user cannot tell what they should do if the display name is set in eastern-style because there's no convention to place a space between first name and last name in eastern countries.

      Suggested Solution

      • Clarify the detailed requirement (to put a space in the middle) but not only showing the URL, so that the user can tell what they should do.
      • Or, remove the requirement if possible to align with other services in Atlassian.

      Workaround

      Consider adding yourself as a watcher to be kept informed as to the state of this feature request moving forward. With that way, if our development team updates the ticket, you'll be notified via email. Until then,

      • Place whitespace between your first name and last name
        • 李振藩
        • 李 振藩

            [AX-255] Clarify how to set a valid last name in the provisioning process

            Kat N added a comment -
            Atlassian Update – 29 June 2020

            Hi everyone,

            Thank you for raising and following this suggestion. Because there has been no user engagement (votes, watches, comments) over the last year, we have no plans to implement this in the foreseeable future. In order to set expectations, we're closing this request to focus on our upcoming roadmap.

            If you still feel that this feature significantly impacts your team, please let us know on the ticket. Thanks again for continuing to provide valuable feedback to our team.

            Regards,
            The Identity PM team

            Kat N added a comment - Atlassian Update – 29 June 2020 Hi everyone, Thank you for raising and following this suggestion. Because there has been no user engagement (votes, watches, comments) over the last year, we have no plans to implement this in the foreseeable future. In order to set expectations, we're closing this request to focus on our upcoming roadmap. If you still feel that this feature significantly impacts your team, please let us know on the ticket. Thanks again for continuing to provide valuable feedback to our team. Regards, The Identity PM team

              Unassigned Unassigned
              kyamamoto@atlassian.com K. Yamamoto
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                Created:
                Updated: