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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      At the moment, admins have to manually manage license removal for inactive Enterprise users.

      1. On the org level, admins can deactivate the account and this will free up the licenses taken up by the site.
      2. On the enterprise site, admins will need to revoke the Enterprise application license manually. This needs to be done for the same user on multiple Enterprise site in the organization. 

      This gets to be a huge effort to free up enterprise/product licenses when there are thousands of accounts and multiple  sites involved. 

      Suggestion :

      Allow policies based on end user inactivity

      • Deactivate accounts that has not been active anywhere for X days
      • Revoke license on site level if the user has been inactive for X days on the application. 

            [AX-1142] Policies for enterprise/product license removal

            SET Analytics Bot made changes -
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            Rodrigo B. made changes -
            Component/s Original: Directory - Manage product access [ 48696 ]
            Component/s New: User Access - Manage app access groups [ 80143 ]
            Key Original: ID-7779 New: AX-1142
            Support reference count Original: 11
            Project Original: Identity [ 16810 ] New: Admin Experience [ 24210 ]
            SET Analytics Bot made changes -
            Support reference count Original: 10 New: 11
            SET Analytics Bot made changes -
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            Support reference count Original: 9 New: 10
            Ramon M made changes -
            Link Original: This issue was cloned as ENT-365 [ ENT-365 ]
            Ramon M made changes -
            Remote Link New: This issue links to "ENT-365 (Hello Jira)" [ 775593 ]
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            Support reference count Original: 8 New: 9

              Unassigned Unassigned
              rmacalinao Ramon M
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                Created:
                Updated: