More ways to work with Organization field in Automation - conditions, action to send email to users in an organization, identify organization of request participants.

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      Issue Summary

      Currently, there is no way to access some user attributes as Organization through smart values.

      Expected Results

      As an Automation for Jira user, it would be great to be able to access the following user attributes:

      • Display name
      • Email address
      • Organization
      • Job title
      • Timezone
      • Department
      • Preferred language

      Actual Results

      For now, Automation for Jira can access only the following user data when setting up a rule and use it in a condition component (for example):

      • accountId: the unique ID of the user, set by Jira. It is not possible to change this ID. 
      • active: whether the user's account is active or not
      • avatarUrls: provides access to the user's avatar images in sizes 16x16, 24x24, 32x32 & 48x48
      • displayName: the full name in the user's profile
      • emailAddress: the email address in the user's profile
      • timeZone : the time zone based on the location set in the user's profile.

      Please see https://support.atlassian.com/jira-software-cloud/docs/smart-values-users/

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Adam Wood
            Votes:
            1 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: