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Bug
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Resolution: Fixed
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High
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None
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Severity 3 - Minor
Update
Atlassian Home for Jira Cloud is part of the system apps, and all updates are automatically scheduled within 24 hours and expected to be completed soon after without user intervention. We're looking at improving the messaging presented to administrators alongside the error message presented on clicking the update button. The initial issue with the 429 error caused by this bug has now been fixed.
Issue Summary
Atlassian Home for Jira Cloud app is showing as 'Update available' in Jira's Manage App section. When users click 'Update', there's an error "The app "com.atlassian.atlas.jira" could not be installed as a local app as it has previously been installed from Atlassian Marketplace"
Steps to Reproduce
- Navigate to Jira
- Select Apps > 'Manage your apps'
- Under the User-installed apps, find Atlassian Home for Jira Cloud
- Click on the Update button
Expected Results
- The app updates successfully
Actual Results
There's an error "The app "com.atlassian.atlas.jira" could not be installed as a local app as it has previously been installed from Atlassian Marketplace"
Workaround
Currently there is no known workaround for this behavior, but the Atlassian Home for Jira Cloud integration still works as per usual.
- relates to
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- Short Term Backlog
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