Hello

Don't know whether this is actually going to cover my needs or not... I need not to be bothered in Slack when the change in Jira has been made by me (new comment, edit issue...), I already know about that change. Is it something that already can be configure somehow? Will this Suggestion/Feature cover this topic?

Thanks!

+1

Hi Jer, you're right. I was logged into Atlassian (In Vivaldi) but not in Chrome. Just saw your error message, and now it works after I logged in. Thanks man!

Same here! It would be really helpful if we could start using it ASAP and contribute with this feature!

I need this feature too, please.

@Trevor Thompson - Would it be possible to enroll in the beta for 2nd phase or something. I was waiting for a long time and somehow missed registering for the beta test. I would be able to test it thoroughly on multiple teams and scenarios and provide meaningful test results. Thank you in advance. 

Oh no! I missed out on beta! We really want this feature.

Hi 7a8a7f982d34,

I've seen this happen if you're not logged in with a Atlassian account, OR if the Atlassian account you're logged in with doesn't have access to Jira. I just pushed a change to display an error message in the latter case. Please let me know if you still see the issue. Thanks!

Cheers,
Jer

Hi Trevor,

We've been testing out the new feature in our team. A colleague and me signed up for the Beta. He was able to configure it and click "Set personal notifications". However, nothing happens when I click that button. The loader wheel just keeps spinning and then disappears (Tried doing it both in the desktop app and in the browser (Chrome). Could this be a bug where it's not working for more than one person in the same Slack workspace?

Awesome! Many thanks, Trevor and team!

Hi All,

The beta registration has ended and the signup google form has closed.

I'm happy to announce to beta testers that this feature is now live for you. You can access it by typing `/Jira notify` and should get a DM from the bot announcing the feature.

Please let me know your thoughts on the experience through `/Jira feedback`. If you have any issues we will help you through that feedback mechanism.

Thanks for participating!
Trevor

:badpokerface: I had it accidentally locked to Atlassian only for filling out the form. It's fixed now!

Hey everyone! Happy Friday.. I bring you all good news!

We're just about ready to beta test this feature. We'd love to include each of you in this beta test; can you please submit your Slack Team ID (instructions how to find it on the form) to this google form?

https://docs.google.com/forms/d/1nTL6YpYq55OA-FtYyqc61Kx-8mGomadR0hHy0AUbA4Y/edit

I'm hoping we'll be able to have you beta testing this feature in the next couple of weeks. At that point, I'll close the form and post another update that the closed beta has gone live. 

Stay safe! 

Trevor Thompson
Product Manager @Atlassian

Appreciate it. Good luck to all of you.

Our team is feeling it too  

We're doing some very early testing of this feature internally. Still really tough to say when exactly, but I'd say it's safe to say we're getting close  

Hey, Trevor – appreciate your previous update on this, but was hoping you could give us another one: are you guys anywhere near release for this feature?

It's OK either way; it'll help just to know! With my entire team remote for the foreseeable future, improvements to collaboration workflow are really important to us, so if the feature is still a ways out I'll probably prioritize hacking together a duct-tape version of this with webhooks that does just what my coworkers and I need. If it's about to ship, though, I'd probably wait.

I'm guessing I'm not the only one here with this issue right now – any information you can offer?

I'm not one to give public timelines (I mean, who here wouldn't be upset if we missed it?) but just know this - it's in active development, it's the number #1 thing we're working on right now, and we're also super pumped about this feature.

STAY WITH US TREVOR

Trevor - do you have a timeline for the introduction of this feature?

this would be nice to implement, so the user slack will be mentioned

This is perfect for me. I just want to get a ping in Slack when I'm mentioned. 

I don't play an active role in the development but I get asked questions from time to time about implementing a design.

It will be a 1 click button feature for turning each of the above options on or off. I'm fairly confident we will support mentions across all fields, not just comments.

If anyone watching this ticket would like to talk more and see mockups, I'd love to chat with you. You can schedule time with me here for a 30 minute video chat 

https://calendly.com/atlassian-pi/customer-interview-jira

Trevor Thompson,
Product Manager @Atlassian

amazing! will it be a JQL or "button" feature? 
will the mentions that get posted in slack by the bot happen only for comment or also for mentions anywhere else (summary etc)?
thanks!

This feature is all I want in life. I'm quite excited for this. 

I need this since my bot keeps failing at doing this for me

Hey Martin, the current design would be to set up direct messages from the bot in Slack. You'd be able to use the same settings as your personal Jira notification settings such as 

except you'd receive these in Slack  

Hi Trevor,

This sounds really good and something we’re really looking forward to. Thank you for acting on this so quickly! A HUGE plus would be if it could be configured so that you receive a DIRECT message on Slack whenever someone mentions you on Jira, and not just in some dedicated Slack channel.

Hi everyone,

Thanks for all the feedback. I'm moving this to 'In Progress' as we're actively developing this feature. As Jira users ourselves, we're very excited about this feature too  Keep watching this ticket for updates.

Trevor Thompson
Product Manager @Atlassian

Please implement this! I find it hard to believe a channel can messaged, but a DM can't.

This needs to be implemented yesterday.

How is this not a thing yet? I can only set notifications up to be notified every time a comment is created, regardless of if they have anything to do with me? Why even offer notifications about comments? As soon as you're a team of more than 4 people, using Jira to discuss tasks, this will result in a lot of irrelevant messages.

Very needed

Upvote - especially for the "get slacked a message when you are @mentioned in a Jira issue" 

Upvote

Upvote - Too much noise in emails – we need a way to directly slack message the person @mentioned.

upvote! this would be so helpful!

This would be a wonderful addition. +100

Definitely would like this for our team - but using the new notification rules where I can select what sort of notifications I want

Upvote

upvote. 

Upvote, need this so much

I play a limited role with the dev team once they start working on implementing a design, but I need to know when I am mentioned in a comment. 

Today it was to clarify how to test a widespread design change and find all occurrences of the change for testing. Other times it's been to clarify implementation of a design. 

I setup Jira notifications assuming that I could filter by mentions and was quite surprised that I couldn't. The integration doesn't help me without being able to filter out all the noise of other things happening.

I completely agree with all the comments above!

Our team is constantly missing comments on tickets when they are mentioned - it's a real pain point for us. We get so many emails that it is difficult to track. Having the ability to receive a notification in Slack when they are mentioned in a comment / ticket would be very useful and improve workflow.

@everyone: please use "Vote" feature in top-right instead of writing "+1" comments. Thanks.

+1

+1

#1 feature I would expect out of any slack Jira integration.

Mentions aren't really useful unless they have some way of getting the mentioned person's attention and emails are inadequate for that.

+1

Our team needs that, too. Slack messages are better watched than e-mails.

1 We need this too, we have like 100 people and everyone relies on the email notifications, which is terribly inefficient compared to just receiving the notifications on slack.

+1

This feature has already been implemented for Confluence, so it should be an easy and rapid addition - looking forward

I'm a TPM. So for me the most important Jira notification is when someone @mentions me. Usually they're asking a question which needs a quick reply.
Right now, I have to look at Email, Slack, Jira's own Notifications (bell icon - which is useful, btw) and Google Drive notifications (already integrated that to Slack). That's 3 places to keep checking. Adding this feature will let me reduce it by 1.

Bumping that idea that if someone @mentions someone in jira, that should alert them in slack. That would be the #1 most useful slack integration. I honestly don't even care about any other form of integration.

Being able to have Slack PMs sent to members of the team when their name is tagged in comments in Jira would be really useful for us

Emails are insecure, slow, and not the way that distributed technology teams collaborate.  Integrating Jira callouts into the modern workflow is essential to Jira and just a no-brainer from my perspective.

Related to this, it would be nice to have more filtering options within the slack integration. Not just for personal notification but also for team notification. It seems that for now we can only connect to a project without much filter options. 

Notifying users in slack for mentions/assigns is probably the biggest thing to prompt wider Jira adoption/activity in my org.