• Icon: Suggestion Suggestion
    • Resolution: Fixed
    • None
    • Jira Cloud for Slack
    • None
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Shipped!

      Good news! This feature has shipped to all customers and we have closed this issue.

      You can set up your personal notifications with these instructions:

      • In any Slack channel send a /jira notify message.
      • You will be prompted to select the Jira sites you would like to receive notifications for and the types of events you would like to be notified for. These options should be familiar if you have ever configured your Jira email notifications.
      • The personal notifications will come to you via a DM with the Jira bot user.
        • Note: At this time Slack does not offer a way to control the "loudness" of these notifications so Slack will send alerts to you for every notification (like a DM with any other user).
      • If you would like to share feedback (good or bad) with us about this or any other feature you can always type /jira feedback we read all of your feedback and use it to help guide our decisions for future work.

      Thank you for your patience while we built out this feature we hope you like it and find it useful.

      Original Issue Description

      As a user, I would like to be notified in Slack when tickets that are associated with me (watching, assigned, reporter, etc. as options) have been modified.

       

      Examples from other tickets:

      • However we would like to ask whether it is possible to list the Jira issues that are currently assigned to you (for example all issues that are assigned to you and are in status In Progress) from SLACK?

            [API-80] Personal Jira Notifications in Slack

            Steve Barganier added a comment - - edited

            I do not get notified in slack when I am mentioned in a Jira comment. Is this feature working?

            It is working for me now

            Steve Barganier added a comment - - edited I do not get notified in slack when I am mentioned in a Jira comment. Is this feature working? It is working for me now

            Luiz Silva added a comment -

            4d2c7e51bcf6 Hello! You are likely not using the official Jira Cloud for Slack app.

            Luiz Silva added a comment - 4d2c7e51bcf6 Hello! You are likely not using the official Jira Cloud for Slack app .

            So was this feature removed? 

            When I run /Jira help in the slack I get the following and no notify option. 
            /jira create :<summary> :<parameter> [value]   - Create Jira issue  !!!!
            /jira get <issuekey> [detail]                  - Returns JIRA issue
            /jira transition <issuekey>                    - Transitions JIRA issue
            /jira search <JQL>                             - Searches for JIRA issues
            /jira assign <issuekey>                        - Changes Assignee for JIRA issue
            /jira project <projectkey>                     - Changes Default Jira Project
            /jira help                                     - Returns all JIRA commands
            /jira ?                                        - Returns all JIRA commands
            /jira <command>                                - Returns Parameters for a JIRA command

            Clayton Dittman added a comment - So was this feature removed?  When I run /Jira help in the slack I get the following and no notify option.  /jira create :<summary> :<parameter> [value]   - Create Jira issue  !!!! /jira get <issuekey> [detail]                  - Returns JIRA issue /jira transition <issuekey>                    - Transitions JIRA issue /jira search <JQL>                             - Searches for JIRA issues /jira assign <issuekey>                        - Changes Assignee for JIRA issue /jira project <projectkey>                     - Changes Default Jira Project /jira help                                     - Returns all JIRA commands /jira ?                                        - Returns all JIRA commands /jira <command>                                - Returns Parameters for a JIRA command

            Wondering if this feature will be coming to Jira Server or Data Center?

            Is this the issue for that? https://jira.atlassian.com/browse/API-155 

            Saw this one as well https://jira.atlassian.com/browse/API-208 but doesn't seem to be a true duplicate as this is for Cloud and 208 is for Server

            Thanks

            Trent Boorman added a comment - Wondering if this feature will be coming to Jira Server or Data Center? Is this the issue for that? https://jira.atlassian.com/browse/API-155   Saw this one as well https://jira.atlassian.com/browse/API-208 but doesn't seem to be a true duplicate as this is for Cloud and 208 is for Server Thanks

            Mia Litman added a comment - - edited

            I still can't figure out how to only get notified when I am @mentioned; just see how to get notified when comment is updated, created or deleted.  Has anyone else figured this out?  

            Mia Litman added a comment - - edited I still can't figure out how to only get notified when I am @mentioned; just see how to get notified when comment is updated, created or deleted.  Has anyone else figured this out?  

            Kevin Vanderbeken added a comment - - edited

            Hi tthompson3@atlassian.com... seeing as this issue was referred to as the main one from API-208 which refers to this same functionality in Jira Server with slack... can i confirm that it's being developed for Jira Server / DC also? I realise we're all encouraged to move off server and to DC or cloud, but that not withstanding will it be available at the same time?

            I currently don't see these notification options in the Jira Server slack app

            Kevin Vanderbeken added a comment - - edited Hi tthompson3@atlassian.com ... seeing as this issue was referred to as the main one from  API-208  which refers to this same functionality in Jira Server with slack... can i confirm that it's being developed for Jira Server / DC also? I realise we're all encouraged to move off server and to DC or cloud, but that not withstanding will it be available at the same time? I currently don't see these notification options in the Jira Server slack app

            I agree with d94734d8df6a, there needs to be a way to filter actions to exclude ones taken be specific individuals. (ie literally oneself). I dont like having slack notifications fill up my Jira bot messages, and burying the important stuff that I actually need to see. I already know the actions i've taken in Jira. I only need to know what others have taken.

            http://prntscr.com/umlmub
            ^ location in question.

            Connor Crothers added a comment - I agree with  d94734d8df6a , there needs to be a way to filter actions to exclude ones taken be specific individuals. (ie literally oneself). I dont like having slack notifications fill up my Jira bot messages, and burying the important stuff that I actually need to see. I already know the actions i've taken in Jira. I only need to know what others have taken. http://prntscr.com/umlmub ^ location in question.

            gary.lee added a comment -

            Amazing! when can I use it?

            gary.lee added a comment - Amazing! when can I use it?

            Upvote

            Prince Bhanwra added a comment - Upvote

            This is awesome! Way better than email. You know what would send it over the top though? If the messages were organized into one thread per Jira ticket. Right now it's kind of easy to miss an update if it's hidden in a burst of activity from another ticket.

            Trent Ferry added a comment - This is awesome! Way better than email. You know what would send it over the top though? If the messages were organized into one thread per Jira ticket. Right now it's kind of easy to miss an update if it's hidden in a burst of activity from another ticket.

              tthompson3@atlassian.com Trevor Thompson (Inactive)
              tthompson3@atlassian.com Trevor Thompson (Inactive)
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                Created:
                Updated:
                Resolved: