It's been far too long since our last update regarding custom domain support for JIRA and Confluence Cloud. That update referred to Cloud platform stability and improvements to our Identity-related capabilities (SSO, SAML to name a few) as key priorities for our Cloud platform. We've made headway in those areas since then, and I'm
pleased thrilled to confirm that we now have a project underway to deliver custom domain support for JIRA and Confluence Cloud.
To address some key points:
- This will require site admins to verify ownership of their domain, something that we've recently introduced as part of the SAML rollout - you can read more on the domain verification process here
- Based on the current domain claim process, we will only be able to assign a custom domain to a single site. We're looking at ways to remove this limitation in future releases
- Custom domain support will also be progressively rolled out to existing customers over time. At this point we're targeting July-September 2017 for a private beta. As always, our roadmaps are subject to change.
In the interests in full disclosure, custom domain support will one day form part of a Premium edition for Atlassian Cloud products at additional cost, along with SAML and other feature offerings. There will of course be no charge for participation in private and public beta programs. We're currently discussing what grandfathering options we can apply for beta participants.
Please complete this form if you'd like to participate in our private beta. The form asks a few questions to help us understand intended usage in more detail, as well as registration details for the private beta. If eligible, you will receive an invitation email with next steps once we're ready to kick off the private beta.
I'll update this ticket again once we have further progress updates, and more comprehensive documentation is available.
Thanks again for your patience - we appreciate the significant level of community interest in this capability, as well as the frustration that this has generated to date. There are a number of Atlassians who keep a very close eye on this ticket, and we're all very excited to be able to offer a more concrete update to you, and finally start engaging in a meaningful fashion.
Atlassian Product Management
We receive a lot of requests for new features and improvements, so if you'd like to better understand how we make roadmap decisions, please read: https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html