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  1. Atlassian Intelligence
  2. AI-977

Performing Advanced Searches with double quotes in Confluence Cloud doesn't matches exact results

    • 5
    • Severity 3 - Minor
    • Confluence

      Issue Summary

      When using double quotes to perform advanced searches in Confluence Cloud, the search does not conduct an exact match for the text. As a result, the expected exact match does not consistently appear as the top search result, which contradicts typical search behavior expectations.

      Steps to Reproduce

      1. Navigate to Confluence Cloud.
      2. Access the search bar and initiate an advanced search.
      3. Input a search query enclosed in double quotes (e.g., `"specific phrase"`).
      4. Observe the order and relevance of the search results returned.

      Expected Results

      The search should prioritize and display exact matches of the text enclosed in double quotes as the top results.

      Actual Results

      Exact matches of the text within double quotes do not consistently appear at the top of the search results, leading to confusion and inefficiency in locating specific content.

      Workaround

      No known workaround at this time.

      Notes

      This issue affects the reliability of search functionality within Confluence Cloud, potentially impacting user productivity and content discoverability. Affected users expect exact phrase searches to yield precise and prioritized results as per typical search engine behavior.

          Form Name

            [AI-977] Performing Advanced Searches with double quotes in Confluence Cloud doesn't matches exact results

            jhaloot made changes -
            Workflow Original: JAC Bug Workflow v3 [ 4491314 ] New: JAC Bug Workflow v4 [ 4541139 ]
            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 5
            Edson B [Atlassian Support] made changes -
            Link New: This issue relates to CONFCLOUD-71411 [ CONFCLOUD-71411 ]
            Edson B [Atlassian Support] made changes -
            Link New: This issue relates to CONFCLOUD-80600 [ CONFCLOUD-80600 ]
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            Trijeet Sethi made changes -
            Assignee New: Oliver Finlayson [ e854b8158abd ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Edson B [Atlassian Support] made changes -
            Remote Link New: This issue links to "SRI-1814 (Product Fabric JIRA)" [ 959763 ]
            John A [Atlassian Support] made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 959665 ]

              e854b8158abd Oliver Finlayson
              0e1e414c5cb7 Edson B [Atlassian Support]
              Affected customers:
              2 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated: