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Bug
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Resolution: Unresolved
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Low
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None
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5
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Severity 3 - Minor
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Confluence
Issue Summary
When using double quotes to perform advanced searches in Confluence Cloud, the search does not conduct an exact match for the text. As a result, the expected exact match does not consistently appear as the top search result, which contradicts typical search behavior expectations.
Steps to Reproduce
- Navigate to Confluence Cloud.
- Access the search bar and initiate an advanced search.
- Input a search query enclosed in double quotes (e.g., `"specific phrase"`).
- Observe the order and relevance of the search results returned.
Expected Results
The search should prioritize and display exact matches of the text enclosed in double quotes as the top results.
Actual Results
Exact matches of the text within double quotes do not consistently appear at the top of the search results, leading to confusion and inefficiency in locating specific content.
Workaround
No known workaround at this time.
Notes
This issue affects the reliability of search functionality within Confluence Cloud, potentially impacting user productivity and content discoverability. Affected users expect exact phrase searches to yield precise and prioritized results as per typical search engine behavior.
- is related to
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AI-1018 Advanced search results aren't shown in the expected sequence
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- Closed
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AI-956 ADVANCE SEARCH: pages or attachments title that match the search string should be listed First
- Gathering Interest
- relates to
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CONFCLOUD-71411 Confluence search API is not providing excerpt highlight in page body or title when performing an exact phrase search containing multiple words.
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- Long Term Backlog
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CONFCLOUD-80600 CQL Search Returns Incorrect Results for Page Titles in Confluence Cloud
- Gathering Interest
- depends on
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SRI-1814 Failed to load
- mentioned in
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Page Loading...
Form Name |
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[AI-977] Performing Advanced Searches with double quotes in Confluence Cloud doesn't matches exact results
Workflow | Original: JAC Bug Workflow v3 [ 4491314 ] | New: JAC Bug Workflow v4 [ 4541139 ] |
Support reference count | Original: 3 | New: 5 |
Link | New: This issue relates to CONFCLOUD-71411 [ CONFCLOUD-71411 ] |
Link | New: This issue relates to CONFCLOUD-80600 [ CONFCLOUD-80600 ] |
Support reference count | Original: 2 | New: 3 |
Support reference count | Original: 1 | New: 2 |
Assignee | New: Oliver Finlayson [ e854b8158abd ] |
Support reference count | New: 1 |
Remote Link | New: This issue links to "SRI-1814 (Product Fabric JIRA)" [ 959763 ] |
Remote Link | New: This issue links to "Page (Confluence)" [ 959665 ] |