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  1. Atlassian Intelligence
  2. AI-888

Any search is returning no results for specific users

    • Severity 2 - Major
    • 2

      Issue Summary

      In some cases, when specific users search anything in the advanced search (/wiki/search), no results will be shown even though there're pages and spaces including the term used.

      Steps to Reproduce

      1. Access the advanced search (/wiki/search)
      2. Search for a term that should return results

      Expected Results

      The search should return results

      Actual Results

      No results are shown

      Notes

      • The users have access to the space and pages
      • The space is not archived

      Workaround

      Simple workaround:

      • Check the Include Archived Spaces option

      Alternative workaround:

      • Reassociate the user with the instance. Contact us through support.atlassian.com so we can do it for you!

            [AI-888] Any search is returning no results for specific users

            Still a major issue for us - can confirm this is NOT fixed as we have a new Confluence site that we are migrating to from Jira DC and the search bar does not work. Neither does the People dropdown.

            Chris Tolley added a comment - Still a major issue for us - can confirm this is NOT fixed as we have a new Confluence site that we are migrating to from Jira DC and the search bar does not work. Neither does the People dropdown.

            dramesh Divya - this bug is open for more than year and does not have any resolution. Can you please update status on the issue and get this addressed asap.
            cc: brendan.haire@atlassian.com @federico lucignano

            Sanjay Ghatare (Inactive) added a comment - dramesh Divya - this bug is open for more than year and does not have any resolution. Can you please update status on the issue and get this addressed asap. cc: brendan.haire@atlassian.com @federico lucignano

              bf0a2e05c901 Dan Brown
              gtworkowski Guilherme T (Inactive)
              Affected customers:
              16 This affects my team
              Watchers:
              27 Start watching this issue

                Created:
                Updated:
                Resolved: