• 5
    • Severity 3 - Minor
    • 1

      Issue Summary

      According to the documentation for server https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html:

      When you enter a search term, Confluence looks for content in all spaces (including personal spaces), pages, mail, personal profiles, and space descriptions. It also looks at the content of some attached file types (Word, Text, PowerPoint, Excel, PDF, and HTML).

      This seems to be also true for Cloud but only to a certain extent. The Cloud version of Confluence only indexes up to 250kb of content. We do not have any documentation for this and causes confusion especially for users who migrated from Server to Cloud.

      Steps to Reproduce

      1. Create a new blank Confluence page.
      2. Upload a new document that is larger than 250kb.
      3. Perform a search in Confluence and search for a keyword that exists inside the document but only search for keywords that exist somewhere at the end of the large file.

      Expected Results

      Confluence should be able to return the attachment in the search results.

      Actual Results

      Confluence does not return the attachment in the search results if the keyword being searched for is near the end of the file.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [AI-874] Large attachments content not getting indexed in Cloud

            jhaloot made changes -
            Workflow Original: JAC Bug Workflow v3 [ 4258890 ] New: JAC Bug Workflow v4 [ 4541160 ]
            SET Analytics Bot made changes -
            Support reference count Original: 4 New: 5
            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 4
            SET Analytics Bot made changes -
            Support reference count New: 3
            Alex W (Inactive) made changes -
            Link New: This issue is duplicated by AI-184 [ AI-184 ]
            pqz (Inactive) made changes -
            Component/s Original: XP - Content Search [ 61005 ]
            Component/s New: XP - Content Search [ 75299 ]
            Key Original: CONFCLOUD-73540 New: AI-874
            QA Demo Status Original: Not Done [ 14330 ]
            QA Kickoff Status Original: Not Done [ 14234 ]
            Support reference count Original: 7
            Project Original: Confluence Cloud [ 18513 ] New: Atlassian Intelligence [ 23110 ]
            SET Analytics Bot made changes -
            Support reference count Original: 6 New: 7
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS New: 1

              Unassigned Unassigned
              c5522313772a Julian
              Affected customers:
              6 This affects my team
              Watchers:
              13 Start watching this issue

                Created:
                Updated: