Uploaded image for project: 'Atlassian Intelligence'
  1. Atlassian Intelligence
  2. AI-1

As an admin I want to disable any blank experience on my Atlassian products with Atlassian Intelligence disabled in my org

    • Icon: Suggestion Suggestion
    • Resolution: Fixed
    • None
    • None
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      User Problem

      Having Atlassian Intelligence disabled on an org will still show an information screen on some existing Atlassian Intelligence features on Cloud products.
      This information screen notifies users of Confluence Atlassian Intelligence and how it could be enabled (as opposed to an Atlassian Intelligence's function), as shown in the screenshot below.

      Suggested Solutions

      To disable Atlassian Intelligence as a whole in Atlassian Cloud products, should it be disabled at the org level.

      Current Workarounds

      • Clicking on the Link "email preferences center" as shown in the image.
      • You should be able to see the options for email preferences.

      • At the bottom, there is an option to untick Marketing mails.
      December 2023 Update

      Hi everyone,
      Thank you for your feedback on this topic. At this stage we don’t have any immediate plans to disable the discovery of Atlassian Intelligence as we are just about to introduce some capabilities that will allow in-context requests and we want to learn from that. In addition, we believe that over time we are assuming a significant amount of the capabilities of our products will be AI powered and we want to ensure we've considered the implications of that and have learnt from customers all their concerns so we can ensure we have addressed them.

      That being said, we hear you. We will add to our medium-term exploration a way for admins to disable this or hide it so it’s only visible to them. We will also are looking at streamlining the process from end-users buy introducing a way for them to “request” access to AI (so you are aware of the demand), but it not bothering you with lots of notifications. Instead it would batch requests after a period and let you know.

      We'd love to learn more about your feedback. Please use this scheduling link to book a time with folks from our Research & Development teams.

      Thank you for your patience and feedback. We will continue to revise our approach to this as we learn and revisit this ticket.

      Sherif Mansour

          Form Name

            [AI-1] As an admin I want to disable any blank experience on my Atlassian products with Atlassian Intelligence disabled in my org

            Alex W (Inactive) made changes -
            Link New: This issue relates to ROVO-35 [ ROVO-35 ]
            Alex W (Inactive) made changes -
            Remote Link New: This issue links to "ENT-2158 (Hello Jira)" [ 967677 ]

            Are Confluence, Jira, and JSM Cloud becoming more like GUI commercials for premium features?
            Perhaps focusing on functional services would be more beneficial, especially regarding all the bugs and illogical behaviors present in those apps!

            This situation is quite frustrating!

            Note: In addition, the prices are already increasing in October 2024 for standard licence

            Nicolas PR added a comment - Are Confluence, Jira, and JSM Cloud becoming more like GUI commercials for premium features? Perhaps focusing on functional services would be more beneficial, especially regarding all the bugs and illogical behaviors present in those apps! This situation is quite frustrating! Note: In addition, the prices are already increasing in October 2024 for standard licence
            Adrienne Jackson made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 926422 ]

            For those who want to get rid of it easily, here's a way with uBlock Origin:

            • Click the uBlock Origin button.
            • Click the dashboard (three gears).
            • In the text area, add this line, replacing mycompanyname with, of course, your company's name from your Confluence URL:
            mycompanyname.atlassian.net##[data-testid="quick-summary-button"]

            Obviously, we shouldn't have to do this, but at least it's doable.

            Ryan Lundy added a comment - For those who want to get rid of it easily, here's a way with uBlock Origin: Click the uBlock Origin button. Click the dashboard (three gears). In the text area, add this line, replacing mycompanyname with, of course, your company's name from your Confluence URL: mycompanyname.atlassian.net##[data-testid= "quick-summary-button" ] Obviously, we shouldn't have to do this, but at least it's doable.

            Ryan Lundy added a comment - - edited

            C'mon, quit with the doublespeak.  This is an ad.  You know it's an ad.  But it's actually worse than an ad; it's a button that doesn't work.  And unless we let ourselves be strong-armed into signing up for your premium services, that's all it will ever be.

            The UI doesn't need a button that doesn't work.

            Remove it.

            P.S.

            The best part?  We're paying customers.

            Now if we were getting Confluence for free, then sure, OK, ads are always the price of free.

            But no, we're paying for Confluence, but apparently we're just not paying enough yet, so Atlassian wants to shove this ad in our faces until we pay more.

            It's extraordinary how little respect Atlassian has for its customers.

            Ryan Lundy added a comment - - edited C'mon, quit with the doublespeak.  This is an ad.  You know it's an ad.  But it's actually worse than an ad; it's a button that  doesn't work .  And unless we let ourselves be strong-armed into signing up for your premium services, that's all it will ever be. The UI doesn't need a button that doesn't work. Remove it. P.S. The best part?  We're  paying customers . Now if we were getting Confluence for free, then sure, OK, ads are always the price of free. But no, we're paying for Confluence, but apparently we're just not paying  enough yet, so Atlassian wants to shove this ad in our faces until we pay  more . It's extraordinary how little respect Atlassian has for its customers.

            Organization admins in Premium and Enterprise Plans who have opted out of Atlassian Intelligence will continue see these blank experiences but rest assured, these messages are only visible to Organization admins. 

            It would be helpful to hide these distractions for org admins also.   Distractions make using the product harder.

             

             

            David Blaschak added a comment - Organization admins in Premium and Enterprise Plans who have opted out of Atlassian Intelligence will continue see these blank experiences but rest assured, these messages are only visible to Organization admins.   It would be helpful to hide these distractions for org admins also.   Distractions make using the product harder.    
            Giuliano C. made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 900825 ]

            Purely for scientific, experimental and entertainment reasons, I discovered that the following uBlock Origin and AdBlock rules happen to have some interesting effects which may relate to this issue?

             

            Confluence:  This could result in causing the "🌟Define" button (which is in the pop-up while selecting text) to spontaneously disappear (but only when reading, not when editing)

            ##[data-testid="highlightActionsPopup"] button:has-text(Define)

            In fact, I found that this may entirely remove the pop-up when not editing via this broader rule:

            ##[data-testid="highlightActionsPopup"]

             

            Confluence: Oddly results in removing the pop-up from appearing during editing:

            ##[data-testid="popup-wrapper"]:has([data-testid="floating-toolbar-items"])

             

            Confluence: Curiously, this causes that "🌟Write" button from the editor toolbar to no longer appear:

            ##[data-testid="atlassian-intelligence-toolbar-button"]

             

            Jira issues: Has the unusually specific effect of removing the "✨AI" button in the Issues listing (on the far left):

            ##[data-testid="jql-builder"] li:nth-child(1):has(svg):not(:has(input))

            Patrick Nelson added a comment - Purely for scientific, experimental and entertainment reasons, I discovered that the following uBlock Origin and AdBlock rules happen to have some interesting effects which may relate to this issue?   Confluence:   This could result in causing the "🌟Define" button (which is in the pop-up while selecting text) to spontaneously disappear (but only when reading, not when editing) ## [data-testid="highlightActionsPopup"] button:has-text(Define) In fact, I found that this may entirely remove the pop-up when not editing via this broader rule: ## [data-testid="highlightActionsPopup"]   Confluence: Oddly results in removing the pop-up from appearing during editing : ## [data-testid="popup-wrapper"] :has( [data-testid="floating-toolbar-items"] )   Confluence: Curiously, this causes that "🌟Write" button from the editor toolbar to no longer appear: ## [data-testid="atlassian-intelligence-toolbar-button"]   Jira issues: Has the unusually specific effect of removing the "✨AI" button in the Issues listing (on the far left): ## [data-testid="jql-builder"] li:nth-child(1):has(svg):not(:has(input))

            BenM added a comment -

            Both organization admins and end users on Free and Standard plans of our Cloud products will continue to see blank experiences for Atlassian Intelligence.

            @Danielle Dannenberg Please explain what value this is adding. It has been made very clear that this is not wanted. I am interested to hear the logic behind this decision.

            BenM added a comment - Both organization admins and end users on Free and Standard plans of our Cloud products will continue to see blank experiences for Atlassian Intelligence. @Danielle Dannenberg Please explain what value this is adding. It has been made very clear that this is not wanted. I am interested to hear the logic behind this decision.

              Unassigned Unassigned
              lrura Lauretha Rura
              Votes:
              96 Vote for this issue
              Watchers:
              102 Start watching this issue

                Created:
                Updated:
                Resolved: