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  1. Atlassian Intelligence
  2. AI-1098

Searching for text containing underscore (_) in Quick Search does not return any suggestion

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    • 8
    • Severity 3 - Minor

      Issue Summary

      When trying to do a Quick Search for a text containing an underscore (_) doesn't yield any sugestions.

      Steps to Reproduce

      1. Create a new Issue and populate any of its text fields with a phrase containing an underscore*
      2. Perform a Quick Search for that exact term
        *perform a wildcard search as in attached screenshot (eg. '_underscore*' )

      Expected Results

      The suggestions should include the Issue matching that term

      Actual Results

      No suggestions get displayed

      Workaround

      After entering the search term hit enter, if there is a match it will be displayed in the search results.

        1. Screen Shot 2022-01-12 at 12.10.53 pm.png
          Screen Shot 2022-01-12 at 12.10.53 pm.png
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        2. Screen Shot 2022-01-12 at 12.11.21 pm.png
          Screen Shot 2022-01-12 at 12.11.21 pm.png
          349 kB
        3. screenshot-1.png
          screenshot-1.png
          110 kB

            [AI-1098] Searching for text containing underscore (_) in Quick Search does not return any suggestion

            Jason Ball made changes -
            Component/s Original: XP - Content Search [ 60997 ]
            Component/s New: Search - Quick Search [ 75293 ]
            Key Original: JRACLOUD-78115 New: AI-1098
            Project Original: Jira Platform Cloud [ 18514 ] New: Atlassian Intelligence [ 23110 ]
            Anusha Rutnam made changes -
            Link New: This issue relates to JRACLOUD-31882 [ JRACLOUD-31882 ]
            Rishul Matta made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Rishul Matta made changes -
            Status Original: In Review [ 10051 ] New: Waiting for Release [ 12075 ]
            Rishul Matta made changes -
            Status Original: In Progress [ 3 ] New: In Review [ 10051 ]

            Rishul Matta added a comment -

            We have ported a fix for this, and now text entered with _ (underscore) in Quick Search should yield the correct suggestions.

            We are monitoring the fix to see how the performance of the API is affected by this. 

            Rishul Matta added a comment - We have ported a fix for this, and now text entered with _ (underscore) in Quick Search should yield the correct suggestions. We are monitoring the fix to see how the performance of the API is affected by this. 
            Matthew Dyer (Inactive) made changes -
            Assignee New: Rishul Matta [ rmatta ]
            Matthew Dyer (Inactive) made changes -
            Status Original: Short Term Backlog [ 12074 ] New: In Progress [ 3 ]
            Matthew Dyer (Inactive) made changes -
            Status Original: Gathering Impact [ 12072 ] New: Short Term Backlog [ 12074 ]
            Bugfix Automation Bot made changes -
            Priority Original: Medium [ 3 ] New: High [ 2 ]

              rmatta Rishul Matta
              29dc85fb060d Victor Z (Inactive)
              Affected customers:
              8 This affects my team
              Watchers:
              14 Start watching this issue

                Created:
                Updated:
                Resolved: