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  1. Atlassian Intelligence
  2. AI-1015

Remove Compass from search suggestions

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    • Minor
    • Warranty

      Description:

      The latest quick search for the confluence shows the Compass as the suggestion.
      the customer wants to remove the compass search option.
      Screenshot for reference:

      The customer doesn't intend to use Compass at our organization. Therefore, users are confused, if we display a feature or product that they cannot use. This results in multiple requests and tickets internally that create unnecessary work for our IT team.

      The customer had below concerns :

      • The feature was activated without the consent of the customer or site owner.
      • No opt-in/opt-out feature was provided to the customer/site owner.

        1. CompassSearch_2024-08-21T14_43_50.243Z.png
          CompassSearch_2024-08-21T14_43_50.243Z.png
          149 kB

            [AI-1015] Remove Compass from search suggestions

            Tanya - added a comment -

            hey bcf0c01cccd7 

            This ticket should be closed, marked as fixed, and not duplicated, as we were following the request under this JAC ticket, which was shared with the customer.

            As f7fedd434b66 mentioned the customer ticket: https://getsupport.atlassian.com/browse/CES-48704

            Tanya - added a comment - hey bcf0c01cccd7   This ticket should be closed, marked as fixed, and not duplicated, as we were following the request under this JAC ticket, which was shared with the customer. As f7fedd434b66 mentioned the customer ticket: https://getsupport.atlassian.com/browse/CES-48704

            Tanya - added a comment -

            Changing the Fr to Bug after discussion with ksilver 

            Tanya - added a comment - Changing the Fr to Bug after discussion with ksilver  

            Katie Silver added a comment -
            Update Sept. 18 2024

            Hi, we're working on removing this experiment, but I don't have a timeline for you. However I wanted to give you an update and we'll close this ticket once completed. 

            Katie - Compass PM

            Katie Silver added a comment - Update Sept. 18 2024 Hi, we're working on removing this experiment, but I don't have a timeline for you. However I wanted to give you an update and we'll close this ticket once completed.  Katie - Compass PM

              ksilver Katie Silver
              8df686f78605 Tanya -
              Affected customers:
              2 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: