• 2
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    • Confluence

      Description:

      The latest quick search for the Confluence shows the Trello as the suggestion.
      The customer wants to remove the Trello search option.
      Screenshot for reference:

      The customer doesn't intend to use trello at their organization. Therefore, users are confused, if we display a feature or product that they cannot use. This results in multiple requests and tickets internally that create unnecessary work for our IT team.

      The customer had below concerns :

      • The feature was activated without the consent of the customer or site owner.
      • No opt-in/opt-out feature was provided to the customer/site owner.

            [AI-967] Remove Trello from search suggestions

            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            Clare (Inactive) made changes -
            Workflow Original: JAC Bug Workflow v3 [ 4486722 ] New: JAC Suggestion Workflow 3 [ 4498743 ]
            Issue Type Original: Bug [ 1 ] New: Suggestion [ 10000 ]
            Priority Original: Low [ 4 ]
            Status Original: Needs Triage [ 10030 ] New: Gathering Interest [ 11772 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Junyan Lin made changes -
            Affected Products New: Confluence [ 18440 ]
            Component/s Original: Search - CQL [ 72790 ]
            Component/s Original: Search - Advanced Search [ 61204 ]
            Component/s New: Search - Quick Search [ 75293 ]
            Key Original: CONFCLOUD-79636 New: AI-967
            QA Demo Status Original: Not Done [ 14330 ]
            QA Kickoff Status Original: Not Done [ 14234 ]
            Project Original: Confluence Cloud [ 18513 ] New: Atlassian Intelligence [ 23110 ]
            Thiago P [Atlassian Support] made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 950557 ]
            Tanya - made changes -
            Link New: This issue blocks AI-966 [ AI-966 ]
            Tanya - created issue -

              Unassigned Unassigned
              8df686f78605 Tanya -
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: