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  1. Atlassian Intelligence
  2. AI-1015

Remove Compass from search suggestions

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    • Minor
    • Warranty

      Description:

      The latest quick search for the confluence shows the Compass as the suggestion.
      the customer wants to remove the compass search option.
      Screenshot for reference:

      The customer doesn't intend to use Compass at our organization. Therefore, users are confused, if we display a feature or product that they cannot use. This results in multiple requests and tickets internally that create unnecessary work for our IT team.

      The customer had below concerns :

      • The feature was activated without the consent of the customer or site owner.
      • No opt-in/opt-out feature was provided to the customer/site owner.

        1. CompassSearch_2024-08-21T14_43_50.243Z.png
          149 kB
          Tanya -

            [AI-1015] Remove Compass from search suggestions

            jhaloot made changes -
            Workflow Original: JAC Bug Workflow v3 [ 4486202 ] New: JAC Bug Workflow v4 [ 4541243 ]
            Jason Ball (Inactive) made changes -
            Component/s Original: Quick Search [ 77704 ]
            Component/s New: Search - Quick Search [ 75293 ]
            Key Original: ROVO-86 New: AI-1015
            Project Original: Rovo [ 23610 ] New: Atlassian Intelligence [ 23110 ]
            Rebecca Smith made changes -
            Affected Products Original: Confluence [ 18440 ]
            Component/s Original: Search - Quick Search [ 75293 ]
            Component/s New: Quick Search [ 77704 ]
            Key Original: AI-966 New: ROVO-86
            Support reference count Original: 3
            Project Original: Atlassian Intelligence [ 23110 ] New: Rovo [ 23610 ]
            Lauren Button made changes -
            Bug Type New: Warranty [ 19331 ]
            Kevin Wu made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]
            Adrian Tan made changes -
            Comment [ Hi team, this issue should be resolved now. Here is the originating customer ticket: https://getsupport.atlassian.com/browse/CES-48704 ]
            Giuliano C. made changes -
            Component/s Original: Search-Hello [ 75297 ]
            Component/s New: Search - Quick Search [ 75293 ]
            Tanya - made changes -
            Link New: This issue is blocked by CONFCLOUD-79636 [ CONFCLOUD-79636 ]
            Katie Silver made changes -
            Assignee Original: Tina Vala [ 6569235a5320 ] New: Katie Silver [ ksilver ]
            Chun-Chen Tu made changes -
            Assignee New: Tina Vala [ 6569235a5320 ]

              ksilver Katie Silver
              8df686f78605 Tanya -
              Affected customers:
              2 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: