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  1. Atlassian Intelligence
  2. AI-1001

Confluence search returns broken characters for emojis

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Medium Medium
    • XP - Content Search
    • None
    • Severity 3 - Minor
    • Confluence

      Issue Summary

      This is reproducible on Data Center: No

      Steps to Reproduce

      1. Create a blogpost in your Confluence Cloud instance with emojis in the title and in the body.
      2. Search for the blogpost in the Confluence search or in the API (GET /wiki/rest/api/search?cql=type = "blogpost")

      Expected Results

      The search will show the emojis, e.g. 🤔

      Actual Results

      The search is returning broken characters for the emojis, e.g. ��

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [AI-1001] Confluence search returns broken characters for emojis

            Justin Dong added a comment -

            In reproducing, it looks like Atlassian style emojis with the colon :someemoji: are fine since it is passed as text. However the emojicons/emoticons using unicode must be having issues being parsed through.

            Eg, working :someemoji: vs non-parsed emojis

            ...:happy_face: � 

            This sounds like it isn't impacting Search quality, just the UI display of the excerpt from the Search Page result.

            Justin Dong added a comment - In reproducing, it looks like Atlassian style emojis with the colon :someemoji: are fine since it is passed as text. However the emojicons/emoticons using unicode must be having issues being parsed through. Eg, working :someemoji: vs non-parsed emojis ...:happy_face: �  This sounds like it isn't impacting Search quality, just the UI display of the excerpt from the Search Page result.

              Unassigned Unassigned
              045e5bbc18d4 Richard Santos
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated: