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Bug
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Resolution: Won't Fix
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Low
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None
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None
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1
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Issue Summary
When searching in managed accounts, additional incorrect results may be returned. This gets problematic for bigger organizations where exact search is vital for checking multiple accounts for the same user.
Steps to Reproduce
- Go to Managed accounts
- Search for First or Last Name
Expected Results
Only the users that matches the search string should be returned
Actual Results
Some other users are incorrectly returned.
- relates to
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ACCESS-849 Improve/provide alternatives for "Managed Accounts" search
- Closed
Searching on managed accounts is not an exact search. This is expected behavior today. We implemented it as a 'fuzzy search' that returns exact results at the top but also results that match 3 continuous characters in the criteria. I have updated the documentation to reflect this: https://confluence.atlassian.com/cloud/administer-managed-accounts-for-an-organization-873871203.html?_cachebust=8947658411
If there is a real need to limit the search to the exact string then we're happy to open a new feature request to update this behaviour.