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Suggestion
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Resolution: Fixed
Problem Definition
When SAML is enabled, users have to be created both in the identity provider and Atlassian Cloud in order for a user to successfully log in.
Suggested Solution
Allow users to be automatically created and updated in Atlassian Cloud when the user is given or removed application access or edited via the identity provider.
Workaround (Optional)
Site-admins can enable self-sign up for certain domains, which will create the users automatically upon the first log in. However, this is still not ideal as users are not in sync between the IdP and Atlassian.
- depends on
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ID-6305 Provide SCIM API's for managing Atlassian account users
- Closed
- is related to
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ACCESS-76 Enable group sync when SAML enabled
- Closed
- relates to
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ACCESS-76 Enable group sync when SAML enabled
- Closed
- mentioned in
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Atlassian supports just-in-time provisioning for SAML with the following IdPs: Okta, Azure AD, Onelogin, Centrify, and Bitium as well as custom SAML configurations. Note that domain-based self signup must also be enabled on your site in order to immediately provision access to Jira or Confluence.
We also support user provisioning with SCIM for Okta, Azure AD, and Onelogin and have published our SCIM API for custom usage.
Dave Meyer
Atlassian Access Product Management