Last Activity date and status information not updated for Jira guest users

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: User Activity
    • None
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      Issue Summary

      Last Activity date and user status information are not updated for users who only have the Guest role in Jira.

      Steps to Reproduce

      1. Configure Jira Cloud.
      2. Invite a user to Jira, giving them the Guest role rather than the User role.
      3. Authenticate with that user.
      4. Update work items while logged in as the Guest user.

      Expected Results

      Login/activity date should be updated in the Administration > Users screen.

      Actual Results

      Last Activity date just shows Unavailable.

      Workaround

      It's possible to find this date based on the date of the most recent comment/issues created by a customer using JQL and sorting by created date. This can also be found through the database.

              Assignee:
              Unassigned
              Reporter:
              Drew Hodson
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                Created:
                Updated: