User Problem

We have a general troubleshooting guide to update the email addresses of SCIM synced users. Step 4 of Use Case B involves the reassignment of groups and the Enterprise application itself so IDP won't be confused. However, this manual intervention can be problematic and having the ability to unlink users without deleting the SCIM link would be beneficial.

• Update managed SCIM email addresses

Suggested Solutions

1. Go to IDP synced user's page on the Adminhub.
2. Click the three dots option > Unlink user
3. Admin user makes necessary changes
4. Click the three dots option > Relink user

Current Workarounds

Follow this guide - Update managed SCIM email addresses