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Suggestion
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Resolution: Unresolved
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None
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6
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Background : At the moment, the managed account last activity date relies on the product access last activity events. This is problematic for accounts that do not have any product access yet are active in Atlassian cloud.
- JSDCLOUD-10148 - Enable "Last seen on" activity for Atlassian accounts with only site access(JSM customers)
ID-8132-Managed account last activity date for Trello users without product access
Customer's company policies may require to deactivate the Atlassian Account if they have not been active on the environment.
Suggestion
Provide a last active date information for a managed account that is based on the browser or device session. Also, allow this to be exported via CSV or returned via API. The field should be retained even if the browser or device session has already been terminated.
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Page Failed to load
[ACCESS-1684] Last activity date based on browser/device session
| Support reference count | Original: 5 | New: 6 |
| Remote Link | New: This issue links to "Page (Confluence)" [ 942128 ] |
| Support reference count | Original: 4 | New: 5 |
| Support reference count | Original: 3 | New: 4 |
| Support reference count | Original: 2 | New: 3 |
| Support reference count | Original: 1 | New: 2 |
| Support reference count | New: 1 |
| Description |
Original:
*Background* : At the moment, the managed account last activity date relies on the product access last activity events. This is problematic for accounts that do not have any product access yet are active in Atlassian cloud.
- JSDCLOUD-10148 - Enable "Last seen on" activity for Atlassian accounts with only site access(JSM customers) - Customer's company policies may require to deactivate the Atlassian Account if they have not been active on the environment. *Suggestion* Provide a last active date information for a managed account that is based on the browser or device session. Also, allow this to be exported via CSV or returned via API. The date should be retain even if the browser or device session has already been terminated. |
New:
*Background* : At the moment, the managed account last activity date relies on the product access last activity events. This is problematic for accounts that do not have any product access yet are active in Atlassian cloud.
- JSDCLOUD-10148 - Enable "Last seen on" activity for Atlassian accounts with only site access(JSM customers) - Customer's company policies may require to deactivate the Atlassian Account if they have not been active on the environment. *Suggestion* Provide a last active date information for a managed account that is based on the browser or device session. Also, allow this to be exported via CSV or returned via API. The field should be retained even if the browser or device session has already been terminated. |