Uploaded image for project: 'Identity'
  1. Identity
  2. ID-8132

Managed account last activity date for Trello users without product access

XMLWordPrintable

      Expected behavior:

      When a user is using a product, the last activity date and plan level for that product is listed in the Managed accounts > Directory for that user.

      Actual behavior:

      When a user is using Trello, but is not a member of any Workspace, admin hub reports that they’re not using Trello, and therefore does not show a last activity date for that product.

      Work around:

      The organization audit log may contain useful data, like the last time a user logged in.

       

            [ID-8132] Managed account last activity date for Trello users without product access

            Cody Curry made changes -
            Resolution New: Tracked Elsewhere [ 15 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]
            Bugfix Automation Bot made changes -
            Priority Original: Medium [ 3 ] New: High [ 2 ]
            Shanita Walters made changes -
            Remote Link New: This issue links to "ACE-3716 (Atlassian Support System)" [ 791862 ]
            SET Analytics Bot made changes -
            Support reference count Original: 7 New: 8
            SET Analytics Bot made changes -
            Support reference count Original: 6 New: 7
            SET Analytics Bot made changes -
            Support reference count Original: 5 New: 6
            Tom Bradshaw made changes -
            Priority Original: High [ 2 ] New: Medium [ 3 ]
            Tyler B [Atlassian] made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 737878 ]
            Chris Squire made changes -
            Status Original: Long Term Backlog [ 12073 ] New: In Progress [ 3 ]
            SET Analytics Bot made changes -
            Support reference count Original: 4 New: 5

              Unassigned Unassigned
              rmacalinao Ramon M
              Affected customers:
              5 This affects my team
              Watchers:
              17 Start watching this issue

                Created:
                Updated:
                Resolved: