Issue Summary

When a Trello user is not a member of any Workspace, the AdminHub incorrectly omits their last activity date, indicating no Trello usage

Steps to Reproduce

• Check admin hub Directory > Managed accounts → User shows access to Trello.
• Remove the free-managed user from the first Workspace, but leave them as a guest on the board in the second Workspace.
• Wait for admin hub sync.

Preconditions:
Have an Atlassian Org with a claimed domain. Have a free-managed Trello user that’s a member of one Trello Workspace AND is a guest on a board in a second Workspace.

Expected Results

When a user is using a product, the last activity date and plan level for that product is listed in the Managed accounts > Directory for that user.

Actual Results

When a user is using a product, the last activity date and plan level for that product is not listed in the Managed accounts > Directory for that user.

Workaround

The organization audit log may contain useful data, like the last time a user logged in.