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  1. Atlassian Guard
  2. ACCESS-1682

Add Last Authenticated in the User’s last active dates API

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      User Problem

      Org Admins want to manage the number of users and their license seats, and having Last authenticated key and value in the last active dates API is essential to better manage users in one's organisation.

      Currently, users often use the Last Active values of each product to judge whether to deactivate/revoke access from them. However, this value is not always accurate for some products under certain situations.

      • ID-8132: Managed account last activity date for Trello users without product access
      • JSDCLOUD-10148: Enable "Last seen on" activity for Atlassian accounts with only site access(JSM customers)

      This behaviour is affecting especially those who are automating the process.

      Suggested Solutions

      1. Call the User’s last active dates API
        User’s last active dates
      2. The result contains an additional Last authenticated key and value

      Current Workarounds

      No way to obtain the Last authenticated information

            [ACCESS-1682] Add Last Authenticated in the User’s last active dates API

            SET Analytics Bot made changes -
            Support reference count Original: 10 New: 12
            SET Analytics Bot made changes -
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            phani made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 942130 ]
            Cole Norman made changes -
            Labels New: guard-s7
            SET Analytics Bot made changes -
            Support reference count Original: 6 New: 7
            SET Analytics Bot made changes -
            Support reference count Original: 5 New: 6
            K. Ariga made changes -
            Link New: This issue is related to ACCESS-1831 [ ACCESS-1831 ]

            Bruno Abele added a comment -

            Please be aware that a continuous user might not have to login on GUI for a longer time, so the time of last login might be too old. You do not enforce re-login on the sessions very often (we can enforce a re-authentication but this does not count as login as user does not logout when doing this, it is the same session).

            Bruno Abele added a comment - Please be aware that a continuous user might not have to login on GUI for a longer time, so the time of last login might be too old. You do not enforce re-login on the sessions very often (we can enforce a re-authentication but this does not count as login as user does not logout when doing this, it is the same session).

              Unassigned Unassigned
              a9811fcf7424 Kaz Nobutani
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                Created:
                Updated: