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Suggestion
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Resolution: Unresolved
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14
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Issue Summary
Customers using external provisioning face issues where users' Atlassian Account is unlinked in the SCIM directory. This can happen if an email address change is done for the external users at IDP.
There is no way for customers to identify unlinked accounts as of today.
Steps to Reproduce
- Provision external user to SCIM directory
- Change the email address of the user at IDP and this will unlink the Atlassian Account in the SCIM directory.
Suggestion
Allow admins to review unlinked SCIM records and eventually have the option to re-sync the SCIM record to an Atlassian Account matching the current SCIM record email address.
- relates to
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ACCESS-1379 AAid gets unlinked while changing an email from Managed to UnManaged vis SCIM
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- Closed
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ACCESS-1575 Allow admins to unlock a provisioned managed account temporarily and later on relink with the Provisioned data (API and UI option)
- Gathering Interest
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ACCESS-1805 Ability to unlink and relink Atlassian Account from SCIM
- Gathering Interest