Uploaded image for project: 'Atlassian Access'
  1. Atlassian Access
  2. ACCESS-1292

As an org admin, I would like to upload a profile picture on behalf of a managed acount

    XMLWordPrintable

Details

    • 6
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Problem Definition

      At the moment, changing the profile picture on behalf of a user can't be done by the administrator. Only the account owners can change their very own profile picture. Administrators of managed accounts don't have a direct access to personal content that the user create or update on their profile. For example, an administrator won't be able to change/upload the profile picture posing as the user.

      Why this is important

      In a situation where you have inactive users but would still like to keep the data but not the profile picture, the admin would require to change the profile picture on behalf of the user. Or in a case where a standard of profile picture must be met, a full control/access to profile picture would be really helpful.

      Workaround

      In the managed account, change the email address to any email address that you'll be able to access, verify it and access https://id.atlassian.com using the updated email address. Upload a new profile picture and go back to the managed account page to revert back the email address.

      Attachments

        Issue Links

          Activity

            People

              maho Matthew Ho
              mariffin Mohamed Hazwan Ariffin (Inactive)
              Votes:
              51 Vote for this issue
              Watchers:
              21 Start watching this issue

              Dates

                Created:
                Updated: