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  1. Atlassian Guard
  2. ACCESS-1994

Deleting/Updating Profile Picture doesn't work.

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      Issue Summary

      When an Org Admin removes the profile picture of a Managed Account, the picture doesn't seem to be removed upon refreshing the page.

       

      I've tried replicating this, but I got it to work with the steps below, however for some customers this didn't work and kept showing the image:

      1. Open an incognito tab and go to admin.atlassian.com > Directory > Managed Accounts.
      2. Remove the Profile Picture. Upon refreshing it will still be there.
      3. Close the tab again and reopen a new incognito tab.
      4. Go again to the user's Managed Account Page.
      5.  The picture is no longer showing.

      This looks to be a frontend issue rather than backend. 

       

      Steps to Reproduce

      See under Issue Summary

      Expected Results

      The profile picture should be updated/removed accordingly.

       

      Actual Results

      The profile picture is still displayed.

      Workaround

      No workaround.

            [ACCESS-1994] Deleting/Updating Profile Picture doesn't work.

            Allen Hsu made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Holly Makris (Inactive) made changes -
            Link New: This issue follows ACCESS-1292 [ ACCESS-1292 ]
            Allen Hsu made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
            Allen Hsu made changes -
            Status Original: Short Term Backlog [ 12074 ] New: In Progress [ 3 ]
            Neel Gandhi made changes -
            Was this caused by a recent change? New: No [ 19032 ]
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            Jared Craddock made changes -
            Assignee Original: Jared Craddock [ 8f9c6fb6e987 ] New: Allen Hsu [ 3ff8fa2400c6 ]
            Allen Hsu made changes -
            Component/s Original: Admin - Add Products [ 75794 ]
            Component/s New: User Sync - Managed Accounts [ 53198 ]
            Kenneth De Coster created issue -

              3ff8fa2400c6 Allen Hsu
              ea8de7b38038 Kenneth De Coster
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: