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  1. Identity
  2. ID-6237

Allow admin of managed account to change users avatar

    • Icon: Suggestion Suggestion
    • Resolution: Fixed
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      Problem Definition

      Organisation Administrators currently can't set / change the avatar for accounts under the managed domain (defined by domain claim)

            [ID-6237] Allow admin of managed account to change users avatar

            SEAK Teng-Fong added a comment - - edited

            In reply to @Adarsh and @Linar Khairullin:

            I agree with the others that we do NOT have the option to change photo.  In my admin.atlassian.com, there is NO Directory.  Look at my image @ https://ibb.co/CsM1cTd

            Maybe we are not using the same product??

             

            SEAK Teng-Fong added a comment - - edited In reply to @Adarsh and @Linar Khairullin: I agree with the others that we do NOT have the option to change photo.  In my admin.atlassian.com , there is NO Directory.  Look at my image @ https://ibb.co/CsM1cTd Maybe we are not using the same product??  

            It still does not work either, changed it several times, and anyway after a couple of minutes avatar was reseted to nothing.

            Thorsten Trägenap added a comment - It still does not work either, changed it several times, and anyway after a couple of minutes avatar was reseted to nothing.

            I can see it works now

            Is it possible to change users avatar through API?

            Couldn't find it anywhere https://developer.atlassian.com/cloud/admin/about/

            Linar Khairullin added a comment - I can see it works now Is it possible to change users avatar through API? Couldn't find it anywhere  https://developer.atlassian.com/cloud/admin/about/

            The following option is still not visible

            Sayan Kaiser added a comment - The following option is still not visible

            Glad to hear this feature has eventually received attention. But unfortunately I can't find the option to change the user avatar from the "Show details" command. If you require further proof I can send a screenshot

            Wouter van den Heever added a comment - Glad to hear this feature has eventually received attention. But unfortunately I can't find the option to change the user avatar from the "Show details" command. If you require further proof I can send a screenshot

            Adarsh added a comment -

            Thank you for your patience, Organisation admins can now update users avatar. From your organization at admin.atlassian.com, select Directory > Managed accounts. Next to an individual account, click Show details to open the managed account’s page to change the avatar.

            Adarsh added a comment - Thank you for your patience, Organisation admins can now update users avatar. From your organization at admin.atlassian.com , select Directory > Managed accounts. Next to an individual account, click Show details to open the managed account’s page to change the avatar.

            We have users who have left the company, and we'd like to replace their profile pictures with a generic company logo or other generic user picture instead of calling attention to their old profile pictures. Without this feature, we can't do that. 

            Aaron Price added a comment - We have users who have left the company, and we'd like to replace their profile pictures with a generic company logo or other generic user picture instead of calling attention to their old profile pictures. Without this feature, we can't do that. 

              dmeyer Dave Meyer
              mfahd Fahd
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                Created:
                Updated:
                Resolved: