As customer , would like to get email notification with images as attachment

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    • Type: Suggestion
    • Resolution: Duplicate
    • None
    • Component/s: Email - Outgoing
    • None
    • 2

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently , if agent attached an images or files in comment , customer will get email notifications with attachment link that will go to the issue portal . It will be better is the images and files is added to the email as attachment.

      Suggested Solution

      Attached the images and files to the email notifications

              Assignee:
              Unassigned
              Reporter:
              Atiqah Roslan
              Votes:
              4 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: