Details
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Suggestion
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Resolution: Duplicate
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0
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Description
Hi Everyone,
Thank you for your feedback on this feature.
We are marking this issue as closed because it is a duplicate of JSDCLOUD-1637 which has received more traction. We suggest voting and watch the ticket there as the source of truth.
Thank you again for your feedback!
Bhaargavi Natarajan
Jira Service Management Cloud team
When you have the configuration to enable customers to create their own accounts on the JSD project, the customers can use the Sign-up option, which will trigger the following email to complete the process:
"Almost done!
Follow the link below to finish signing up to Test Service Desk. For security, don't share this link with anyone."
This feature request is to allow the customisation of this notification because it would be great to have the ability to edit all of the other customer notifications, to use a similar "tone" and "voice" to that which is used on others customer notifications, and to be able to "brand" the email, to include logo, etc.
Attachments
Issue Links
- duplicates
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JSDCLOUD-1637 As an JSM Admin, I want the ability to customize the text, custom fields and link in the Self Sign-up notification
- Gathering Interest