Details
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Suggestion
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Resolution: Duplicate
Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Hi everyone,
We know the way permissions work in service desk projects is not optimal at the moment. This is something we are looking at. Thanks for your feedback!
The JIRA Service Desk team
We use a custom permission scheme for our Service Desk (as described here: https://confluence.atlassian.com/display/SERVICEDESK/Using+custom+permission+schemes). This means all agents see this message:
This would just be a minor annoyance, except that Project Admins are able to click the error and "upgrade" the permission scheme:
Is there a way to hide or dismiss this message?
Attachments
Issue Links
- duplicates
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JSDCLOUD-856 Option to "Hide/Ignore/Do not Remind me again" for notification in the top of a Service Desk Project
- Closed
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JSDCLOUD-1899 Modification of permission scheme should not result in warning
- Closed
- is related to
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JSDSERVER-1721 Allow admins to customise JIRA Service Desk permission schemes
- Closed
- relates to
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JSDCLOUD-905 Project administrator is able to migrate Permission Scheme
- Closed
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JSDCLOUD-334 Improve the migrate permission scheme process
- Closed