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  1. Jira Service Management Cloud
  2. JSDCLOUD-1899

Modification of permission scheme should not result in warning

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      I modified the permission scheme of my JIRA Service Desk so that Customers and Service Desk Agents CANNOT delete issues. Doing so results in a warning stating that the "service desk project may not work as expected".

      This warning should not appear at all based on the minor permission scheme changes I made. My IT department does not believe that customers nor service desk agents should have permission to delete service desk issues. Only service desk administrators should have this privilege.

      I ended up reverting back to the original permission scheme because I was receiving too many emails from my service desk agents informing me of the warning they're getting.

      Please fix JIRA Service Desk so that a warning is NOT given when we make justifiable changes to the permission scheme.

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              Unassigned Unassigned
              7baeb3c08e22 Juan Peraza
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